FREQUENTLY ASKED QUESTIONS
Where are BDY Fuel products made?
Our products are proudly made in the USA.
Do you offer international shipping?
Currently, we ship within the United States and Canada*. For our Canadian customers, please note that shipping, duties and tariffs are not covered by BDY FUEL.
What are the conditions for free shipping?
Free shipping is available for purchases of $50 or more.
How long does it take to process my order?
Orders are typically processed within 1-2 business days.
How can I track my order?
You can track your order through the tracking link sent to your email.
What should I do if my order doesn't arrive?
Please check your tracking number for any shipping updates. If you still have concerns, contact us through our contact form or at contact@bdyfuel.com
Returns and Cancellations
What is your return policy?
We offer a 30-day return policy for your convenience. If you are not satisfied with your purchase, you can return the products within this timeframe, provided they remain unopened and in their original condition. Please note, we reserve the right to refuse a refund or issue a store credit if the returned items are not in their original state.
How do I return an order?
To initiate a return, please contact us at contact@bdyfuel.com to request an RMA number
Customers must include in their refund request:
● Order Number
● Full Name
● Reason for the return
How can I update my order details?
If you need to make any changes, please contact us at contact@bdyfuel.com within 2 hours of placing your order.
Product Information
Where can I find the nutrition labels?
Nutrition labels can be found on the product page and on the back of the product packaging.
How should I store Creatine Tarts?
Store in a cool, dry place away from direct sunlight. Make sure the packaging is well sealed to prevent exposure to moisture.
Who can use BDY Fuel products?
Our products are recommended for users aged 18 and over.
Creatine
Who can consume Creatine Tarts?
Creatine Tarts are suitable for adults aged 18 and above.
What is creatine?
Creatine is a compound that helps your body produce energy quickly, enhancing physical performance and muscle mass. It is naturally occurring in the body but can also be taken as a supplement.
Are your products vegan and gluten-free?
Yes, our creatine products are both vegan and gluten-free.
What is the recommended serving size for Creatine Tarts?
Chew thoroughly 1 serving (5 chewable tarts=5g of creatine), up to two servings daily. On exercise days, consume one serving in the morning and another post-workout for optimal results.
Subscription
What are the benefits of subscribing?
Subscribing to BDY Fuel not only saves you $6.80 per delivery but also ensures you never miss a dose on your fitness journey. With products delivered directly to your door every 30 days, our subscription service helps keep your health and wellness routine consistent and on track. This convenience means you can focus more on achieving your fitness goals and less on restocking your supplements.
Can I cancel my subscription anytime?
When you subscribe to BDY Fuel, you opt into recurring deliveries based on the subscription frequency you choose.
Here's what you need to know about managing or cancelling your
subscription:
● Secure Payments: Your payment details are securely stored and you are billed for each
delivery, unless you opt to pay in advance.
● Auto-Renewal: Subscriptions automatically renew at the end of each cycle. You can
cancel the auto-renewal anytime before the next shipment is dispatched.
● Cancellation: Email contact@bdyfuel.com